In this article, I will be laying out the registration, password recovery and logging in steps for www.eharmony.com. To this end, I will be describing the security issues with these processes, the ergonomics of using this service, and any problems you may encounter along the way.
m.eHarmony.com is a dating site that matches up potential partners based on some quick profiling questions. In this article, I am going to detail the ease of this process, the security strength of logging into your account and a whole lot more. Also, you may encounter problems logging into www.eharmony.com, so the process for recovering your account is explained below.
eHarmony login or connect with Facebook
Logging into eHarmony is straightforward. Just simply enter your email address into the field provided and your password underneath on the www.eharmony.com/login page. Both boxes are large and clearly labelled, which makes logging in a piece of cake.
For added security and convenience, you also have the option to log in via Facebook. The reason this is more secure is because Facebook has a more protected registering and logging in interface. The convenience comes from the fact that you are more likely to be logged into Facebook
Forgot eHarmony password
If you have forgotten your password, follow the steps below:
- Click on the “forgot password?” link below the login fields on the home page if your login details are not working.
- From there, enter your email address and postcode into the spaces provided.
- In you email inbox, you will be provided with a temporary password to log in, and from there you may enter a new one to access the full site.
The security of this process is rather strong, as despite you only needing a post code and email address to send the email, you still need to access your own email.
Registration process page
One the home page, the first step to registering with eHarmony is to complete the fields that require some personal details about you, including your first name, gender, post code, email and a password of your choosing. After this, you are required to complete a profile, answering key match-up question regarding your personality. Also, you have the option to let them know your phone number if you want to use “secure call”. an anonymous mobile service between matches. This option is available through subscription and for everyone else on “Free weekend”.
At the end of this process, the answers you have given will determine the matches eHarmony finds for you. Should there be any matches, they will be listed at the end of this process, with photos.
The interface for this questionnaire is clear, straightforward and concise, with easy-to-understand instructions.
As we have seen, registering with eHarmony.com is pretty straightforward, and as soon as you start entering your details you are on your way to finding a match. It is an exceptionally simple process, uncomplicated by the fact that your clicking options are limited throughout the registration, logging and password recovery processes.
Not able to log in for the last 4 days. Recovering password does not work. Facebook log in disabled… what’s going on??
I must agree with all of the above folks who are frustrated with this site; I would like to be totally finished with e-harmony as of right now; I do hope I get some response this time or I shall report you to the higher-ups!!
I can’t remember my password, have requested it 3 times and have not seen it in my inbox or spam. they say I have already registered or I am saying someone else my e mail address, which I doubt, so wondering why they haven’t sent me my password if I am already registered and won’t let me register because they say someone has already registered with that e mail address and I have had that for years!!
asked for a password reset. followed instructions because who could mess up simple instructions…it’s been a month and I have resent for password. What in the hell???
Eharmony is …, never works right, have logged in a few times over the years and same every time, crap, avoid at all costs and dont waste your money here
I just subscribed today. Downloaded the app now it tells me my email or password is invalid. WHY????? Also there is not a “forgot your password ” button on the bottom of the screen. Very frustrated. Please help me with this.
I signed up in the morning, completing the questions and picking a pic. I then got an email saying they have removed my profile. I was confused since I had just signed up for it that morning. I tried to login to see whats up. The site said I can reactive my account and when I try, nothing happens. I tired to login with my phone, nothing, tried with my ipad, nothing. I finally tried with my laptop and I was in an endless loop of login pages, all of which would not let me login. I did a search to see if there was site problems and found hundreds of complaints against Eharmony. SO many people saying the site doesnt work, they cant login, they are not getting matched, they can get refunds… For a site as highly advertised, it would seem they would want to be sure there is some sort of customer satisfaction. But after reading the endless pages of complaints, articles from the Times and Universities, it seems that Eharmony is doing more harm than good. Glad I didnt get my profile up and running. Consumer beware… look into the reviews of this site before signing up!
Yep, me too !!!! I can’t login to my account !!!! Dont know what to do????? after I cant login they asked me to send an email address and my post code I try to sent them a million time But I cant get any email back from them, Since I already paid up member until now I cant go to my home page!!!
I really need my money back…
Please!!!!!! contract me as soon as possible,thanks
I want to speak to a human, there is no number listed. It seems like a fraud to me!
IT IS A SCAM COMPANY .FOR U.S.A. THE CUSTOMER SERVICE NUMBER IS/1-800-965-7249 OR/1-855-212-2247. GOOD LUCK ,SORRY IT HAPPEN TO YOU ALSO/.IF YOURE WISE STOP PAYMENT ON ANYTHING THAT IS IN ASSOCIATION WITH THIS PIECE OF ….. COMPANY.
I FOUND ANOTHER NUMBER ON THEM/1-800-951-2023.
I tried to use his site (eharmony)in the past and they could never find matches for me so tried again today and only put in email and password and got “We’re sorry we are unable to find the right type of people for you” didn’t even get to my profile or any other info. what a rip off. this is why I didn’t use before.
Can’t login in my dear
Am a member but can’t login to my account is so annoying
For almost a week now
I am a resident in florida, I changed my location from NJ..and all my matches are still from NJ and NY..please change my status, so my matches are from florida..
I can no longer get into my match account with my iPhone. The site try’s to initiate a new member sign up when I already am a paid up member. Extremely frustrating!!
Good but not satisfied
Can remember all, can get online, eHARMONY never COMES UP. WHATSUP?